Casinonic Contacts in Australia
On this official contacts page, you can find every way to reach our support team in Australia, including e-mail, live chat, phone number, messengers, and social networks. You can contact us in English and our team aims to answer most questions in live chat within a few minutes and by e-mail in a few hours.
All Ways to Contact Casinonic
You can reach us for help with your account, game issues, payments, responsible gambling tools, as well as for affiliate, media, legal, or corporate questions. Choose the contact method that suits your question best so our team can respond quickly and accurately.
| Communication Method | How to Contact Us | What Questions Should You Ask |
|---|---|---|
| Live chat | Open the live chat icon on the bottom of any page after you log in | Use live chat for urgent questions about your account, game performance, payments, bonuses, on-site errors, or to check the status of a recent request. |
| E-mail support | Send an e-mail to [email protected] | Use e-mail for detailed questions, attaching screenshots or documents about account verification, payment issues, technical problems, or responsible gambling settings. |
| General information e-mail address | Send an e-mail to [email protected] | Use this contact for general platform questions, service feedback, and non-urgent questions that are not directly about your account. |
| Casinonic contact number | Call our support line at +61 2 8000 0000 (standard Australian call rates apply) | Use the phone number for direct conversation when you prefer to talk live about time-sensitive issues such as access problems, urgent payment concerns, or help during game sessions. |
| Social networks | Send us a direct message on our official Facebook and X (Twitter) profiles, found in the footer of the site | Use social channels for short questions about service updates, promotions already on your account, or to follow up on earlier support contacts. Avoid sharing sensitive account details here. |
| Messengers | Tap the messenger icons on our site footer to send us a message on supported apps such as Telegram or WhatsApp | Use messengers when you want mobile-friendly chat and to track a support conversation on your phone about general questions, payment status, or basic account info. |
| Affiliate and partnership contact | E-mail [email protected] | Use this contact for affiliate program applications, partnership proposals, marketing collaborations, and tracking of existing affiliate accounts. |
| Media and press | E-mail [email protected] | Use this contact for press enquiries, interviews, media kits, and questions from journalists or industry analysts. |
| Legal and compliance | E-mail [email protected] | Use this address for legal notices, compliance questions, requests about terms and policies, and other formal legal communication. |
| Responsible gambling support | E-mail [email protected] or contact live chat and ask for the responsible gambling team | Use this option for help setting limits, self-exclusion, cooling-off periods, and for questions about safe play tools on the platform. |
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