Casinonic KYC & AML Policy

KYC and AML measures apply to all account holders to verify identity, prevent fraud and financial crime, and support responsible gaming in line with Australian regulatory requirements.

These measures aim to provide:

• Fair play through reliable identity check procedures and ID verification before funds are released;
• User safety through security measures that reduce the risk of fraud, identity theft and unauthorised access;
• Transparency in how personal data is requested, assessed, stored and used for compliance;
• Regulatory compliance with Australian AML/CTF legislation and any applicable licence conditions;
• Account protection against misuse, including inappropriate third-party payments and unauthorised changes;
• A safer environment where suspicious activity can be identified early and managed in accordance with reporting obligations.

Every new user must complete an identity check so that the operator can confirm that the account holder is a real person and legally permitted to use the service.

During this ID verification and document submission process, the platform may request:

• A valid government-issued photo identification document to confirm name, date of birth and nationality;
• Proof of residential address, such as a recent official notice that shows full name and current address;
• Evidence that the nominated payment method is owned and controlled by the account holder;
• Additional personal data where required by Australian AML/CTF rules to confirm identity or source of funds;
• Updated or replacement documents if earlier submissions expire or are no longer sufficient for regulatory requirements.

The platform implements AML and CTF security measures to reduce the risk of money laundering, terrorism financing and other illegal activity.

Key controls include:

• Ongoing transaction monitoring for deposits, wagers, transfers and withdrawals to detect unusual patterns;
• Automated detection rules that flag behaviour or transactions that may indicate suspicious activity;
• Enhanced due diligence for higher-risk situations, such as large or complex payment flows or higher-risk jurisdictions;
• Detailed review of large, rapid or unusual transfers that are inconsistent with the user profile or responsible gaming practices;
• Risk scoring of accounts based on factors such as geography, payment behaviour and product usage;
• Screening against sanctions lists and identification of politically exposed persons (PEPs) where required by Australian law;
• Internal escalation and documented reporting obligations to relevant authorities when the law requires a report on suspicious activity.

To support effective KYC and AML controls, certain activities are not permitted on the platform and may result in immediate intervention.

Prohibited actions include:

• Creating or using multiple accounts by the same individual to bypass AML, KYC or responsible gaming controls;
• Submitting forged, altered, stolen or misleading documents during any identity check or document submission;
• Attempting to use the service to disguise, layer or integrate funds that may be linked to criminal conduct;
• Manipulating systems, games or payment processes to obscure the source, ownership or destination of funds;
• Sharing, transferring or selling account access or login details to any other person;
• Using payment instruments that belong to third parties or are not legally controlled by the account holder;
• Providing false personal data or misrepresenting identity, including impersonation of another individual or use of aliases intended to mislead compliance checks.

Any breach of this AML, CTF and KYC Policy, or failure to satisfy identity check and ID verification requirements, may result in enforcement action under the terms and conditions and applicable Australian laws.

Consequences may include temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, reporting to competent authorities where applicable.

Each account holder is responsible for providing accurate, complete and current personal data during registration, identity check and any subsequent document submission.

Users must complete ID verification promptly when requested, respond in a timely manner to any follow-up queries, and provide additional documentation where required to satisfy regulatory requirements.

Only payment methods legally owned and controlled by the account holder may be used for deposits or withdrawals, and any change in personal details should be updated without delay.

Users should review their account activity regularly and report any suspicious activity, unauthorised access or potential security concerns to customer support.

Failure to cooperate with these responsibilities may result in restrictions, delays in withdrawals or other measures necessary to meet AML, CTF and KYC obligations.

The service applies KYC, AML and CTF controls to support fair play, transparency and user safety for all participants in the online casino and sportsbook environment.

The following principles guide these processes:

• Compliance with Australian AML/CTF regulatory requirements and recognised KYC standards;
• Protection of personal data collected for identity check, ID verification and transaction monitoring, in line with privacy obligations;
• Ongoing monitoring of account activity and transactions to detect and manage suspicious activity;
• Prevention of manipulation, collusion and other unfair conduct that may undermine fair play or responsible gaming;
• Access to support to assist users who have questions regarding security measures, account protection or document submission;
• A shared responsibility model in which both the operator and users contribute to a safer and compliant environment;
• Equal conditions and consistent application of AML, KYC and fair play rules to all users, subject to risk-based assessment.